Welfare Rights Service

The ILC Welfare Rights Service deals with Centrelink matters. This service provides independent and FREE advice to Centrelink pension recipients. We can explain your rights and entitlements and provide assistance to appeal against decisions. In some matters we are able to represent clients at the Tier 1 and Tier 2 Administrative Appeals Tribunal.

How we can help you with your Centrelink matter:

The law relating to Social Security falls under Commonwealth legislation. Therefore the law relates equally to Centrelink clients regardless of where they live in Australia.

We cover the Illawarra and South Coast and Wingecarribee regions.

For more information or to find out when you can speak with a Welfare Rights Advocate please phone 4276 1939. Face-to-face appointments are also available.


Unfortunately we cannot give advice by email. We cannot protect any confidential information you send to us by email if we have not asked for that information.


Appointments are available at other locations:

Shoalcoast Legal Centre, Nowra on as needed

Please phone 4276 1939 to make an appointment.

Community Education

We undertake community development and education and work on law reform where it is apparent that there are systemic problems. We are part of the National Social Security Rights Network. To enquire about seminars or workshops involving rights for Centrelink recipients, please contact us on 4276 1939.

Other Useful Links:

For extensive and up to date publications refer to www.nssrn.org.au/publications.

National Social Security Rights Network www.nssrn.org.au

The National Social Security Rights Network (NSSRN) is the peak community organisation in the area of social security law, policy and administration.

Our members are community legal centres and organisations whose role is to provide disadvantaged people with free and independent information, advice, education and representation in the areas of social security and family assistance.

Centrelink www.centrelink.gov.au

Administrative Appeals Tribunal www.aat.gov.au