We respect your rights to privacy under the Privacy Act 1988 (Cth) (Act) and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information.
This Privacy Statement applies to this website and is provided by the site owners.
Purpose of the Privacy Statement
The purpose of this statement is to let you know what information is collected about you when you visit this site, how this information is used, to whom it is disclosed, and your ability to have any incorrect personal information amended.
Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.
Commitment to Privacy
We are strongly committed to protecting your privacy while interacting with this site. We want to provide a safe and secure environment for both adults and children.
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name and email address. It is entirely your choice whether to respond to these questions or not.
We will only use any personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent.
What personal data we collect and why we collect it
Website Statistics – Like most website operators, Illawarra Legal Centre collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as: the browser type, operating system, IP and server addresses, referring site, the date and time of each visitor request, pages visited and any documents downloaded. Illawarra Legal Centre’s purpose in collecting this information is to better understand how visitors use our website.
Registered Users – Illawarra Legal Centre will only record your email address if you register as a site user. We will not use your e-mail address for any other purpose, and will not disclose it, without your consent. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Client Feedback – Illawarra Legal Centre, through its website, invites people to provide personal information through feedback forms. The information will only be used for the purposes originally intended. Illawarra Legal Centre, will not use or disclose your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Provision of feedback is always voluntary and does not affect your access to the website.
No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs.
Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, contractors, for the purposes of the operation of our website or our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation:
- web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, and
- professional advisors such as accountants, insurers, solicitors, business advisors and consultants; and
- suppliers, subcontractors and other third parties with whom we have commercial relationships, for business, marketing, and related purposes
Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia, such as our data hosting and other IT service providers.
Despite common myths, the cookies we send to your PC cannot read your hard drive, obtain any information from your browser, or command your computer to perform any action.
Most internet browsers automatically accept cookies. You can restrict that by editing your browser’s options to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
A more comprehensive explanation of cookies generally can be found at the site of the Australian Privacy Commissioner.
Illawarra Legal Centre endeavours to implement the highest levels of security to protect your privacy while using this website. However, it should be noted that there is an inherent risk associated with the use of an insecure public network such as the World Wide Web. Though minor, the potential does exist that a user’s transactions (including e-mail’s) may be viewed, intercepted or modified by a third party.
If you prefer to use an alternative means of delivery, you can send the information via normal communications methods; i.e., mail, phone or fax. If you take this approach, please make it clear which part of the website you are responding to. Please contact us using the details set out under the Contact details heading.
External Sites and Embedded content from other websites
External sites that are linked to or from this site are not under Illawarra Legal Centre’s control and is not responsible for their contents or privacy policies.
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.
Access to Personal Information
You have a right to access personal information Illawarra Legal Centre holds about you, subject to some exceptions allowed by law. We may ask to verify your identity and for more information about your request. Illawarra Legal Centre will respond and comply with any such request within a reasonable period after the request is made except where the Privacy Act 1988 or the Australian Privacy Principles allow us to refuse to do so. You may also request that Illawarra Legal Centre stops using your information and contacting you and we will comply with your request. To request access to your personal information please contact us using the details set out under the Contact details heading.
If you wish to complain about a breach or potential breach of this Privacy Statement, the Australian Privacy Principles, or a registered APP code (if any) that binds us, please contact us. Please contact us using the details set out under the Contact details heading. We will always endeavour to resolve any complaint to your satisfaction, however, if you are unhappy with our response, you are entitled to contact the Office of the Australian Information Commissioner.
If you would like to send us questions about our Privacy Statement, have any concerns about privacy or wish to make a complaint about any breach or potential breach of this Privacy Statement or the Australian Privacy Principles, please contact us using the details set out below:
Mail: PO Box 139, Warrawong NSW 2502
Phone: +61 2 4276 1939